FAQs (Frequently Asked Questions)

1. How can I place an order?

  • To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to complete your purchase securely.

2. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

3. How long will it take to receive my order?

  • Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided during checkout.

4. Do you ship internationally?

  • Yes, we offer international shipping to select countries. Please note that international orders may be subject to customs duties or taxes imposed by the destination country.

5. What is your return policy?

  • We offer a 7-day return policy for eligible items. Please refer to our Refund Policy for more information on returns and refunds.

6. How can I track my order?

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

7. Are your products handmade?

  • Yes, many of our products are handmade by skilled artisans using traditional techniques passed down through generations.

8. Can I customize or personalize an item?

  • While some of our products may offer customization options, please contact us directly to inquire about personalized orders.

9. Do you offer wholesale or bulk discounts?

  • Yes, we offer wholesale pricing and bulk discounts for larger orders. Please contact us for more information and pricing details.

10. How can I contact customer support?

  • For any inquiries, feedback, or assistance, please contact us via email at karansaini21ks@gmail.com or call us at 95493 49852.